Shipping policy

Shipping Policy

Last updated: March 2026

Thank you for shopping with Blue Lily Treasures. Below you will find information about our shipping and delivery process.

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

We currently ship nationwide across South Africa.

Estimated delivery times:

Delivery times may vary depending on your location and courier service.

Shipping costs are calculated at checkout.

Example options (you can adjust these):

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery of your package.

While we aim to deliver your order within the estimated time frame, delays may occasionally occur due to:

Please ensure your shipping address is correct before completing your order.

Blue Lily Treasures cannot be held responsible for packages delivered to incorrectly provided addresses.

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:

Email: info@bluelilytreasures.co.za

We will work with the courier to resolve the issue as quickly as possible.

If you have any questions about your order or shipping, please contact us at:

Email: info@bluelilytreasures.co.za
Business hours: Monday – Friday